Support Access not available

Incident Report for Deputy.com

Resolved

This incident has been resolved.

Posted Feb 11, 2025 - 03:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 11, 2025 - 02:47 UTC

Identified

We have identified the cause of this issue and are working on a fix.

Posted Feb 11, 2025 - 00:11 UTC

Investigating

We are currently investigating reports of not being able to enable Support Access within the Deputy product.

Posted Feb 10, 2025 - 23:15 UTC

This incident affected: Deputy - All regions (Deputy - USA, Deputy - AU, Deputy - UK).